Cisco VG202 Guida Utente

REVIEW DRAFT - CISCO CONFIDENTIALCisco Unified Communications Manager Bulk Administration Guide,Release 9.1(1)First Published: October 23, 2012America

CHAPTER 30 Manager and assistant insertions 261Insert manager-assistant associations to Cisco Unified Communications Manager 261Topics related to mana

DescriptionFieldUse this field to configure the handset lamp illumination policy.Choose one of the following options:• Use System Policy (The director

DescriptionFieldChoose the ring setting that is used when this phone has anotheractive call on a different line. Choose one of the following options:•

DescriptionFieldThis field determines the recording option on the line appearanceof an agent. By default, the recording option specifies Call Recordin

DescriptionFieldSelect one of the following options from the drop-down list box:• Use System Default• With Configured CSS• With Activating Device/Line

DescriptionFieldChoose one of the following options from the drop-down list box:• Default—Use the value that you configured in the PartyEntrance Tone

DescriptionFieldCheck this check box to include the caller number in the displaywhen a forwarded call is received.Caller NumberCheck this check box to

BAT template field descriptions to add Intercom templateThe following table provides descriptions of all possible fields that display when you add an

DescriptionFieldThis field provides the same information as the Line Text Labelfield, but you must limit input to ASCII characters. Devices that donot

DescriptionFieldChoose one of the following options to activate the auto answerfeature for this directory number:• Auto Answer Off <Default>• Au

The number of lines and speed dials that you define for phones in the BAT spreadsheet must not exceedthe numbers that are defined in the BAT phone tem

Find user device profile template 295Create Bulk Administration Tool (BAT) template for user device profiles 296User device profile template fields de

c) Click a line field name in the Line Field box and click the arrow to move the field to the Selected LineFields box.To change the order of the items

Table 4: Phone field descriptions for the BAT spreadsheetDescriptionFieldDevice FieldsEnter the MAC address for phones, VGC virtual phones, and VGC ph

DescriptionFieldUsed with the Presence feature, the phone that is running SIP or SCCP serves asa watcher because it requests status about the presence

DescriptionFieldEnter a hexadecimal value for the MLPP domain that is associated with thisdevice. Ensure that this value is blank or a value between 0

DescriptionFieldUsed with digest authentication (SIP security), choose an end user that you wantto associate with the phone.Ensure that you configured

DescriptionFieldEnter an out-of-dialog refer calling search space.Cisco Unified Communications Manager uses the out-of-dialog (OOD) ReferAuthorization

DescriptionFieldChoose the appropriate location for this phone. A location setting of Hub_Nonemeans that the locations feature does not keep track of

DescriptionFieldEnter the secure URL that the phone uses to validate requests that are made tothe phone web server.If you do not provide a Secure Auth

DescriptionFieldEnter the secure URL for the messages server. The Cisco Unified IP Phonecontacts this URL when the user presses the Messages button.If

DescriptionFieldEnter one of the following options:• None• Disable• Flash Only• Beep OnlyDND Incoming Call AlertEnter one of the following options:• O

Delete UDP using query 323Delete UDP using custom file 324Topics related to UDP deletions 326CHAPTER 43 User device profile exports 327All user device

DescriptionFieldEnter one of the following options:• Off—This setting disables the Join Across Lines feature.• On—This setting enables the Join Across

DescriptionFieldFor this required field, enter one of the following values:• Internal• External URLs• Both• Default: InternalServices ProvisioningEnte

DescriptionFieldEnter a time zone to use for this remote destination.The time zone that you use for this remote destination is used by thetime-of-day

DescriptionFieldEnter the automated alternate routing (AAR) group for this device. The AARgroup provides the prefix digits that are used to route call

DescriptionFieldEnter the directory number or directory URI to which a call that is coming froman external number gets forwarded when the phone is not

DescriptionFieldThis setting specifies the directory number to which an internal nonconnectedcall gets forwarded when an application that controls tha

DescriptionFieldYou can configure up to 200 calls for a line on a device in a cluster, with thelimiting factor being the device. As you configure the

DescriptionFieldEnter a name in the Route Filter Name field. The name can contain up to 50alphanumeric characters and can contain any combination of s

DescriptionFieldEnter the setting to use instead of the external phone number mask to determinethe AAR Destination to be dialed.AAR Destination MaskEn

DescriptionFieldThis field determines the type of notification an incoming call sends to membersof a call pickup group. If the called phone does not a

Add Cisco Catalyst 6000 (FXS) gateways and ports using BAT 352Add Cisco VG224 gateways using BAT 353Add Cisco VG202 and Cisco VG204 gateway using BAT

DescriptionFieldThis field provides the same information as the Line Text Label field, but youmust limit input to ASCII characters. Devices that do no

DescriptionFieldThis parameter determines the number of seconds that Cisco UnifiedCommunications Manager waits before prompting the user to retrieve a

DescriptionFieldEnter the partition to which the directory number belongs. Make sure that thedirectory number that you enter in the Intercom Directory

DescriptionFieldEnter the number that you want the system to dial when the user presses thespeed-dial button. You can enter digits 0 through 9, *, #,

Related TopicsCreate phone CSV data file using BAT spreadsheet, on page 78 Cisco Unified Communications Manager Bulk Administration Guide, Release 9

CHAPTER 4Phone file formatsThis chapter provides information about configuring file formats for CSV data files that are created using atext editor.• T

Find phone file formatsYou can use the BAT to find a phone file format.ProcedureStep 1Choose Bulk Administration > Phones > Phone File Format &g

ProcedureStep 1Choose Bulk Administration > Phones > Phone File Format > Create File Format.Step 2Click Add New.The Create Phone File Format

ProcedureStep 1Find the phone file format that you want to copy.Step 2In the Search Results area, choose the file format that you want to copy.The Pho

b) To remove fields from the file format, click the field name in the Selected Device Fields, Selected LineFields, or Selected Intercom DN Fields Orde

Delete file format from CSV data file 402Associate file format with CSV data file 402CHAPTER 50 Gateway insertions 405CSV data file creation for Cisco

ProcedureStep 1Choose Bulk Administration > Phones > Phone File Format > Add File Format. Add File Format windowdisplays.Step 2In the File Na

CHAPTER 5Phone record validationThis chapter provides information to validate phone records. When you choose Validate Phones, the systemruns a validat

The Validate Phones Configuration window displays.Step 2To validate phone records that use a customized file format, click Validate Phones Specific De

CHAPTER 6Phone insertionsThis chapter provides information to add phones, Cisco VGC Phones, CTI ports, or H.323 clients into theCisco Unified Communic

Before You Begin• You must have a Cisco Unified Communications Manager Bulk Administration (BAT) phone templatefor the devices that you are adding. Yo

b) Click Run Later to insert the phone records at a later time.Step 8Click Submit to create a job for inserting the phone records.Use the Job Configur

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CHAPTER 7Phone updatesThis chapter provides information about how to use the Update Phones option to update phone settings, suchas changing or adding

• Call Pickup Group• LSC Status• Authentication String• Location• Phone Load Name• Device Protocol• Security ProfileFrom the second Find Phone where d

Before You Begin1Identify the devices that you need to update.2Create a text file that lists one of these options on a separate line:• Device names• D

BAT settings to update CMC and FAC in the database 431Topics related to CMC and FAC configuration 431CHAPTER 54 Forced Authorization Codes and Client

The Update Phones shows the type of query that you chose. If you want to change the type of query, clickBack.Step 2Choose the Logout Users before Upda

DescriptionFieldChoose the device pool to which this group of phones/ports shouldbelong.A device pool defines sets of common characteristics for devic

DescriptionFieldChoose the user-hold audio source for this group of phones or ports.The user-hold audio source plays music when a user places a call o

DescriptionFieldFrom the drop-down list box, turn the device mobility feature on or offfor this device or choose Default to use the default device mob

DescriptionFieldFrom the drop-down list box, choose the Services Provisioning settingthat you want to use from the following values:• Internal• Extern

DescriptionFieldFrom the drop-down list box, enable or disable whether Cisco UnifiedCommunications Manager inserts a trusted relay point (TRP) devicew

DescriptionFieldFor this required field, from the drop-down list box, choose the BLFAudible Alert setting that you want to use from the following valu

DescriptionFieldCheck this check box to retry a video call as an audio call.Retry Video Call as AudioCheck this check box to allow CTI to control and

DescriptionFieldUsed with the Presence feature, the phones that is running SIP or SCCPserves as a watcher because it requests status about the presenc

DescriptionFieldEnter the help text URL for the information button .InformationEnter the URL of the directory server.DirectoryEnter the voice-messagin

CHAPTER 59 Remote destination profiles 457Remote Destination Profile Templates 457Find remote destination profile template 457Create remote destinatio

DescriptionFieldEnter the secure URL for the server from which the phone obtainsdirectory information. This parameter specifies the URL that securedCi

DescriptionFieldEnter the secure URL for Cisco Unified IP Phone services. This settingspecifies the location that the secure Cisco Unified IP Phone co

DescriptionFieldFrom the drop-down list box, choose the Certification Operation thatyou want to perform from the following options:• No Pending Operat

DescriptionFieldIf available, this setting specifies whether a device that is capable ofpreempting calls in progress will use the capability when it p

DescriptionFieldEnter a user ID for the secure shell user. If the phone that you areconfiguring does not support secure shell access, this field does

DescriptionFieldUse this field to enable or disable forwarding delay. Choose enablewhen you want the port to wait a few seconds before forwarding a ca

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CHAPTER 8Phone deletionsThis chapter provides information to delete a group of phones or other IP telephony devices from the CiscoUnified Communicatio

• LSC Status• Authentication String• Device Protocol• Security Profile• Unassigned DNFrom the second Find Phone where drop-down list box, choose one o

Related TopicsBAT log files, on page 571Scheduling Jobs, on page 561Delete phones using custom fileYou can create a custom file of phones that you wan

PART XIII Import/Export 481CHAPTER 62 Import/Export menu 483Export configuration data 483Export configuration data options 484Log files 490Edit .t

Step 3In the list of custom files, choose the filename of the custom file for this delete.Step 4Click Find. A list of phones matching your search crit

• is empty• is not emptyStep 3Specify the appropriate search text, if applicable.Step 4Click Find.A list of discovered phones displays by the followin

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CHAPTER 9Phone exportsThis chapter provides information about using the export utility to merge records from multiple Cisco UnifiedCommunications Mana

When you are ready to insert the exported records, the order in which the records are inserted is important.You must insert user records first to ensu

The device name, not the MAC Address, gets saved when you choose to export by using the All PhoneDetails file format.NoteTable 7: Exported fields in t

Export phone recordsYou can export phone records from the Cisco Unified Communications Manager database. After the phonerecords are exported, you can

c) In the search field/list box, either choose or enter the value that you want to locate, such as a device name.d) You can click the Search Within Re

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CHAPTER 10Phone line addition and updatesThis chapter provides information to update line attributes for a specific group of devices or user devicepro

Create new EMCC template 510Delete EMCC template 511BAT EMCC template field descriptions 511Topics related to EMCC templates 512CHAPTER 67 Insert, upd

Step 2From the first Find Line where drop-down list box, choose one of the following criteria:• Directory Number• Route Pattern• Line Description• Cal

Step 7Specify the setting that you want to update for all the records that you have defined in your query.You can choose multiple parameters to update

DescriptionFieldCheck this check box to forward all calls to the number that you chose inthe voice-messaging profile.Checking this check box makes the

DescriptionFieldThis check box allows you to turn this feature on or off. If the check boxdisplays as checked (turned on), which is the default for th

DescriptionFieldCheck this check box to forward calls from an internal number to the numberthat you chose in the voice-messaging profile when the line

DescriptionFieldChoose the calling search space to use when a call from an internal numberis forwarded to the specified destination. The setting displ

DescriptionFieldEnter the number of seconds (between 1 and 300) to allow the call to ring,before forwarding the call to the destination number that is

DescriptionFieldEnter the number of seconds (between 4 and 30) after which an MLPPprecedence call will be directed to the alternate party for this dir

ProcedureStep 1Choose Bulk Administration > Phones > Add/Update Lines > Add Lines.The Phone Add Lines window displays.Step 2In the File Name

ProcedureStep 1To open the BAT Spreadsheet, locate and double-click the BAT.xlt file.Step 2When prompted, click Enable Macros to use the spreadsheet c

Topics related to Fallback Profile configuration 537PART XVII CUPS 539CHAPTER 73 License updates and exports using CUP menu 541Update and export C

DescriptionFieldEnter the text that you want to display on the called party’s phone display,such as the user name (John Smith) or phone location (Conf

DescriptionFieldEnter the directory number or directory URI to which a call that is comingfrom an internal number is forwarded when the phone does not

DescriptionFieldChoose the calling search space to apply to the directory number.Park Monitoring Forward NoRetrieve Internal CSSThis field allows you

CHAPTER 11Phone resets and restartsThis chapter provides information to reset or restart devices without updating any attributes. Use this procedureif

• Common Device ConfigurationFrom the second Find Phone where drop-down list box, choose one of the following criteria:• begins with• contains• is exa

Related TopicsBAT log files, on page 571Scheduling Jobs, on page 561Reset or restart phone using custom fileYou can create a custom file of phones tha

a) Click Run Immediately to insert phone records immediately.b) Click Run Later to insert phone records at a later time.Step 7To create a job for inse

CHAPTER 12Phone reportsThis chapter provides information about CSV file format BAT reports that you can generate. You cancustomize BAT reports for pho

ProcedureStep 1Choose Bulk Administration > Phones > Generate Phone Reports.The Report Phone Query window displays.Step 2In the first Find Phone

Related TopicsBAT log files, on page 571Scheduling Jobs, on page 561Upload and download files, on page 17Phone and IP telephony device reportsYou can

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Select language of TAPs prompts on new phone 557Topics related to Tool for Auto-Registered phone support user locales 558PART XIX Scheduling Jobs

• Dial Rules• Last Login user ID• Load Information• Location• Login Duration• Login Time• MLPP Domain• MLPP Indication• Media Resource List• Model• Ne

• CSS_Device Failure• CSS_MWI• Call Forward Duration• Calling Line Presentation Bit• Calling Name Presentation Bit• Calling Party Prefix Digits• Conne

• Line Description• Line Network Hold MOH Audio Source• MLPP No Answer Ring Duration (Seconds)• Route Partition• Secondary Call Forward All CSS• Targe

What to Do NextComplete the report generation procedure. Go to Generate phone reports, on page 167.Refer to Report log files section.Cisco Unified Com

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CHAPTER 13Phone migrationsUsing Cisco Unified Communications Manager Bulk Administration (BAT), you can migrate a group ofphones from Skinny Client Co

• Authentication String• Location• Phone Load Name• Security ProfileStep 3From the second Find Phone where drop-down list box, choose one of the follo

What to Do NextAfter submitting a job for migrating phones from SCCP to SIP, make sure that you reset these phones. Resetphones by using Bulk Administ

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CHAPTER 14Intercom additions and updatesThe Intercom feature allows one user to call another user, and that call automatically gets answered withone-w

After the request to migrate an SCCP phone to SIP through the Migrate Phones - SCCPTO SIP window is submitted, model 7940 and 7960 continue to show up

begins with•• contains• ends with• is exactly• is empty• is not emptyStep 4Specify the appropriate search text in the text field, if applicable.To fin

The Bulk UDP Intercom DN Insert window displays.Step 2In the File Name drop-down list box, choose the CSV data file that you created for this specific

DescriptionFieldThis field provides the same information as the Alerting Name field,but you must limit input to ASCII characters. Devices that do not

PART IVUsers• User additions, page 185• User templates, page 191• User Insertions, page 199• User updates, page 201• User deletions, page 211• User re

CHAPTER 15User additionsThis chapter describes how to manage user records and work with user combinations, such as phones andusers or CTI ports and us

Add usersYou must create a CSV data file to add new users in bulk to the Cisco Unified Communications Managerdatabase using the BAT spreadsheet. For u

ProcedureStep 1To open the BAT spreadsheet, locate and double-click BAT.xlt file.Step 2When prompted, click Enable Macros to use the spreadsheet capab

DescriptionFieldEnter the middle name, up to 64 characters, of the phone user.Middle NameEnter the last name, from 1 to 64 characters, of the phone us

DescriptionFieldThis field displays after the user is added and represents the primarydatabase number for the user. You choose no primary line when yo

Create text-based CSV file for Cisco Unified CM assistant manager-assistant associations 596Managers and assistants file formats 597Default manager-as

DescriptionFieldEnter the user group to which the user belongs.The User Group field(s) displays when the Number of UserGroups field, at the extreme ri

CHAPTER 16User templatesThis chapter provides information about using Cisco Unified Communications Manager Bulk Administration(BAT) user templates to

• DepartmentFrom the second Find User Template where drop-down list box, choose one of the following criteria:• begins with• contains• is exactly• end

ProcedureStep 1Find the user template that you want to modify.Step 2In the User Template Configuration window, add, change, or remove settings in the

ProcedureStep 1Find the user template that you want to delete.Step 2In the User Template Configuration window, verify that this is the template that y

DescriptionFieldChoose the language and country set that you want to associate withthis user from the drop-down list. Your choice determines whichcult

DescriptionFieldWhen you configure digest authentication for phones that are runningSIP, Cisco Unified Communications Manager challenges the identityo

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CHAPTER 17User InsertionsThis chapter provides information to use Cisco Unified Communications Manager Bulk Administration(BAT) to add a group of user

Fallback profile configuration file format 615Create text-based CSV file for end user CAPF profile 616End user CAPF profile file format 616Create text

When you are inserting users by using an exported BAT file, you might get errors stating “User ID alreadyexists” for some users that were exported in

CHAPTER 18User updatesThis chapter provides information about updating existing user records in the Cisco Unified CommunicationsManager database.• Upd

ProcedureStep 1Create a CSV data file to define individual values for each user that you want to update.Step 2Use Unified CM BAT to insert the updated

where <timestamp> represents the precise date and time that the file was created.The system saves the file with a default filename to C:\XlsData

Related TopicsTopics related to user updates, on page 210Upload and download files, on page 17Upload file to server, on page 19BAT spreadsheet update

DescriptionFieldEnter the personal identification number (PIN), up to 128 numerals, tobe used for extension mobility.You must enter a PIN either in th

DescriptionFieldWhen you configure digest authentication for phones that are runningSIP, Unified CM challenges the identity of the phone every time th

User update settingsValues that appear in some fields display from Unified CM. You must configure these values by using UnifiedCM Administration.Be aw

DescriptionFieldEnter an appropriate job description.Job DescriptionSelect this radio button to schedule and immediately activate theupdate users job.

• is exactly• ends with• is empty• is not emptyStep 4Specify the appropriate search text, if applicable.To find all users that are registered in the d

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Use the Job Scheduler option in the Bulk Administration main menu to schedule and activate thisjob.NoteRelated TopicsUpdate users using query, on page

CHAPTER 19User deletionsThis chapter provides information to delete a group of users from the Cisco Unified Communications Managerdirectory. You can l

• is exactly• ends with• is empty• is not emptyStep 3Specify the appropriate search text, if applicable.To find all users that are registered in the d

Do not use the insert or export transaction files that are created with bat.xlt for the delete transaction.Instead, you must create a custom file with

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CHAPTER 20User record exportsWhen you use Cisco Unified Communications Manager Bulk Administration (BAT) to export user records,the export utility sor

• Manager• DepartmentStep 3In the second drop-down list box, choose from the following options:• begins with• contains• is exactly• ends with• is empt

Topics related to user record exports, on page 217Upload and download files, on page 17Topics related to user record exports• BAT log files, on page 5

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CHAPTER 21Password and PIN resetsThis chapter provides information about how to reset user passwords used to log on to theCisco Unified IP Phone User

PrefaceThis preface describes the purpose, audience, organization, and conventions of this guide, and providesinformation on how to obtain related doc

• Middle Name• Last Name• Manager• DepartmentFrom the second Find User where drop-down list box, choose one of the following criteria:• begins with• c

Step 9In the Job Information area, enter the Job description.Step 10Choose a method to change passwords or PINs. Do one of the following:a) Click Run

Step 3In the In Custom File drop-down list box, choose the filename for the custom file.Step 4In the Job Information area, enter the Job description.S

CHAPTER 22User report generationCisco Unified Communications Manager Bulk Administration (BAT) provides reports to help you managerecords effectively.

Step 4In the search field box, enter the value that you want to locate, such as the exact user ID or the last name ofa user.You can add multiple value

CHAPTER 23Line appearanceThis chapter provides information to use the Line Appearance menu in BAT to view, export, and update lineappearances.A line a

• From the second drop-down list box, choose a search pattern.• Specify the appropriate search text, if applicable.To add additional search criteria c

Step 5In the Job Information area, enter the Job description.Step 6Choose an export method. Do one of the following:a) Click Run Immediately to export

a) If you want to update the line appearance for Cisco Unified Presenceusers only, check the Update lineappearance for CUP users only check box.b) If

CHAPTER 24End user CAPF profilesThis chapter provides information about using Cisco Unified Communications Manager Bulk AdministrationTool to add CAPF

OrganizationTable 1 provides the organization of this guide.Layout of BAT Tool User GuideDescriptionChapterCisco Unified Communications Manager Bulk A

The Insert End User CAPF Profile Configuration window displays.Step 2From the File Name drop-down list box, choose the CSV data file that you created

The Delete End User CAPF Profile Configuration window displays.Step 2From the Delete End User CAPF Profile where End User ID/ Instance ID in custom fi

All matching records display. You can change the number of items that display on each page by choosing adifferent value from the Rows per Page drop-do

DescriptionFieldEnter one of the following options:• No Pending Operation—Displays when no certificate operationis occurring. This is the default sett

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PART VPhones and users• Phones with users, page 237• Phones and users file formats, page 239• Phone and user validations, page 241• Phone and user ins

CHAPTER 25Phones with usersThis chapter provides information about using Cisco Unified Communications Manager Bulk Administrationto add a group of use

• See the Validate phones and user records, on page 241.Step 4Insert phones with users records.• See the Insert phones with users into Cisco Unified C

CHAPTER 26Phones and users file formatsThis chapter provides information to update phones and users file formats using a comma separated values(CSV) d

MobilityMobility, on page 447Describes how to insert, delete, and export access lists, remotedestinations and remote destination profiles.Region Matri

Related TopicsBAT log files, on page 571Scheduling Jobs, on page 561Topics related to phone and user file formats, on page 240Topics related to phone

CHAPTER 27Phone and user validationsYou can use Cisco Unified Communications Manager Bulk Administration (BAT) to add a group of usersand their phones

ProcedureStep 1Choose Bulk Administration > Phones and Users > Validate Phones/Users.The Validate Phones/Users Configuration window displays.Ste

CHAPTER 28Phone and user insertionsThis chapter provides information to add a group of phones and users to the Cisco Unified CommunicationsManager dat

ProcedureStep 1Choose Bulk Administration > Phones & Users > Insert Phones with Users.The Insert Phones/Users window displays.Step 2In the F

PART VIManagers and assistants• Cisco Unified Communications Manager Assistant, page 247• Manager and assistant insertions, page 261• Manager and assi

CHAPTER 29Cisco Unified Communications ManagerAssistantThis chapter provides information about setting up manager and assistant phones with either sha

Related TopicsSet up phones in proxy line mode for Cisco Unified Communications Manager Assistant, on page 248Set up phones in shared line mode for Ci

Cisco Unified Communications Manager Assistant Manager phone template default settingsThe following table lists the default settings for the Unified C

Related documentationRefer to the following documents for further information about related Cisco IP telephony applications andproducts:•Cisco Unified

Default ValueFieldIntercom line• CSS = Generated_CSS_I_E• Partition = Generated_Everyone• Also configure auto answer with headset option.Line 7(On Exp

number of available lines. For example, a manager phone has two primary lines. The first assistant, who islisted in the CSV data file, has only one av

ConfigurationNumber of Available LinesLine 1—Primary lineLine 2—Proxy lineLast line gets configured as the intercom lineAll other lines get configured

phone. For instance, BAT does not allow you to create an association between a manager that has a phonewith four configured primary lines and an assis

Step 3Create the CSV data file for manager phones and another file for assistant phones using one of these options:a) Use the BAT spreadsheet and choo

Manager phone settings for shared line modeWhen you create the BAT template to add new or update existing manager phones with shared lines, use thefol

Manager and assistant shared line configurationsBAT associates Cisco Unified CM Assistant line configurations to shared lines that are assigned to the

When you create an association for a new manager, you need to enter a device name. When you update amanager with an existing Unified CM Assistant reco

Create default manager-assistant CSV data filesUse the BAT spreadsheet to create a CSV data file for inserting, updating, or deleting default manager-

b) To delete a manager or an assistant from a manager-assistant association, click Delete.Step 7To transfer the data from the BAT spreadsheet into a C

Means reader take note. Notes contain helpful suggestions or references to material not covered in thepublication.NoteTimesavers use the following con

• Proxy Line DN#—Enter the directory number for the assistant proxy line.• Manager Line DN#—Enter the directory number for the manager primary line.Th

CHAPTER 30Manager and assistant insertionsThis chapter provides information to use Cisco Unified Communications Manager Bulk Administration(BAT) to ma

Before You Begin1Make sure that you have configured manager and assistant phones using one of the following twoprocedures:• Set up phones in proxy lin

CSV Data File for manager-assistant associations, on page 256Scheduling Jobs, on page 561Topics related to manager and assistant insertion, on page 26

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CHAPTER 31Manager and assistant deletionsThis chapter provides information to use Cisco Unified Communications Manager Bulk Administration(BAT) to del

• Delete associated managers for one assistantStep 4In the Job Information area, enter the Job description.Step 5Choose a delete method. Do one of the

CHAPTER 32Manager deletionsThis chapter provides information to delete managers with all their manager-assistant associations from theCisco Unified Co

• Last Name• DepartmentFrom the second Find Managers where drop-down list box, choose one of the following criteria:• begins with• contains• is exactl

Delete manager associations using custom fileYou can delete managers associations from the Cisco Unified Communications Manager database using acustom

CONTENTSPreface Preface xxvPurpose xxvAudience xxvOrganization xxviRelated documentation xxviiiConventions xxviiiDocumentation and service request

Further information regarding U.S. export regulations may be found athttp://www.access.gpo.gov/bis/ear/ear_data.html Cisco Unified Communications Ma

Topics related to manager deletions• Delete specific manager-assistant associations from Cisco Unified Communications Manager, on page265• Assistant d

CHAPTER 33Assistant deletionsThis chapter provides information to delete assistants from the Cisco Unified Communications Managerdatabase and LDAP Dir

From the second Find Assistants where drop-down list box, choose one of the following criteria:• begins with• contains• is exactly• ends with• is empt

Do not use the insert or export transaction files that are created with bat.xlt for the delete transaction.Instead, you must create a custom file with

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CHAPTER 34Manager and assistant report generationThis chapter provides information about generating reports for Cisco Unified CM Assistant managers an

• Last Name• Departmentb) In the second drop-down list box, choose from the following options:• begins with• contains• is exactly• ends with• is empty

Report log filesBAT generates log files for each report transaction and stores them on the first node of Cisco UnifiedCommunications Manager server. Y

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PART VIIUser device profiles• User device profiles, page 281• User device profile templates, page 295• User device profile file format, page 303• User

PART IOverview• Cisco Unified Communications Manager Bulk Administration Tool (BAT), page 3

CHAPTER 35User device profilesThis chapter provides information about managing user device profiles. The User Device Profiles (UDP)option in Cisco Uni

Step 3Choose Validate User Device Profiles.The User Device Profiles Validation window displays.Step 4Choose Insert User Device Profiles.The User Devic

You can change the order of the items in the Selected Line and Device boxes. Choose an item anduse the up arrow to move the field closer to the beginn

DescriptionFieldEnter a description such as “Conference Room A” or “John Smith”to help identify the phone or device. The description can include upto

DescriptionFieldEnter one of the following options:• Off—When the phone is idle and receives a call on any line, thephone user answers the call from t

DescriptionFieldEnter the text that you want to display on the called party’s phonedisplay, such as the user name (John Smith) or phone location(Confe

DescriptionFieldChoose the calling search space to use a call from an internal numberis forwarded to the specified destination. The setting displays o

DescriptionField(CTI ports only) Enter the calling search space to use when a call froman internal or external call is forwarded to the specified dest

DescriptionFieldThis field allows you to turn this feature on or off. Enter ‘T’ to enableCisco Unified Communications Manager to log missed calls in t

DescriptionFieldEnter this parameter to make the pilot number the same as the directorynumber for this line. This action proves useful if you do not h

DescriptionFieldFrom the drop-down list box, choose the calling search space toassociate with the alternate party target (destination) number.Target C

DescriptionFieldUse this field to configure the handset lamp illumination policy.Choose one of the following options:• Use System Policy (The director

DescriptionFieldEnter a directory URI to associate with the directory number for thisphone. Follow the username@host format. Enter a username of up to

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CHAPTER 36User device profile templatesThis chapter provides information to create and modify user device profiles.• Find user device profile template

• begins with• contains• is exactly• ends with• is empty• is not emptyStep 3Specify the appropriate search text, if applicable, and click Find.To find

Step 5Check the Ignore Presentation Indicators (Internal Calls Only) check box, as needed.Step 6Check the Do Not Disturb check box if you need the DND

DescriptionFieldEnter the user hold audio source that this group of IP phones or CTIports should use.The user hold audio source identifies the audio s

DescriptionFieldEnter the Always Use Prime Line setting that you want to use fromthe following values:• On• Off• DefaultAlways Use Prime LineEnter the

CHAPTER 1Cisco Unified Communications Manager BulkAdministration Tool (BAT)This chapter provides information about the Cisco Unified Communications Ma

DescriptionFieldEnter the login user ID for a default profile. After the user logs outfrom using the user device profile, the user device profile will

ProcedureStep 1Find the UDP template you want to copy.Step 2From the list of displayed templates, click the template name you want to copy.The chosen

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CHAPTER 37User device profile file formatThis chapter provides information about configuring user device profile file formats for CSV data files thaty

• is exactly• ends with• is empty• is not emptyStep 3Specify the appropriate search text, if applicable, and click Find.To find all UDP templates that

Step 8To save your customized file format, click Save.The name of the file format displays in the UDP File Format Query window.Copy UDP file formatYou

a) Add new fields by choosing them from the Device Fields, Line Fields, or Intercom DN Fields box, andthen clicking the arrow to move the chosen field

CHAPTER 38User device profile file format additionThis chapter provides information to associate the user device file format with the text-based CSV d

Topics related to UDP file format creation• Add user device profile file format, on page 307• Upload file to server, on page 19• Scheduling Jobs, on p

CHAPTER 39User device profile validationThis chapter provides information to validate that the records in the user device profile CSV data file has al

You can use BAT to work with the following types of devices and records:• Add, update, and delete Cisco Unified IP Phones including voice gateway (VG)

• Validate UDP All Details—If you are validating user device profile records from an export file that wasgenerated by using the All Details option.Ste

CHAPTER 40UDP generationThis chapter provides information to use Cisco Unified Communications Manager Bulk Administration(BAT) to set up extension mob

ProcedureStep 1Choose Bulk Administration > User Device Profiles > Insert User Device Profiles.The User Device Profiles Insert Configuration win

Topics related to user device profile generation• Insert user device profiles for user devices, on page 311• Scheduling Jobs, on page 561• TAPS overvi

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CHAPTER 41User device profile updatesThis chapter provides information to update the user device profile (UDP) settings, such as changing oradding the

• ends with• is empty• is not emptyStep 4Specify the appropriate search text, if applicable.To find all user device profiles that are registered in th

The Find and List UDP window displays.Step 2From the Update Bulk UDP where drop-down list box, choose the type of custom file that you have createdfro

The BAT updates only those fields for which you have selected the update checkbox.NoteStep 5In the Job Information area, enter the job description.Ste

DescriptionFieldChoose the softkey template to be used for all UDPs in this group.Softkey TemplateChoose the appropriate privacy option for the profil

BAT data input filesEvery device includes a multitude of individual attributes, settings, and information fields that enable thedevice to function in

DescriptionFieldFrom the drop-down list box, enable or disable the Join Across Linesfeature for this device or choose Default to use the service param

DescriptionFieldFrom the drop-down list box, choose one of the following options:• None• Disable• Flash Only• Beep OnlyDND Incoming Call AlertFrom the

DescriptionFieldIf available, this setting specifies whether a device that is capable ofpreempting calls in progress will use the capability when it p

CHAPTER 42User device profile deletionsThis chapter provides information to delete a group of user device profiles (UDPs) from the Cisco UnifiedCommun

• begins with• contains• is exactly• ends with• is empty• is not emptyStep 5Specify the appropriate search text, if applicable.To find all UDPs that a

You cannot delete UDPs with shared lines by using a custom file.NoteDo not use the insert or export transaction files that are created with bat.xlt fo

Related TopicsBAT log files, on page 571Scheduling Jobs, on page 561Topics related to UDP deletions, on page 326Upload file to server, on page 19Topic

CHAPTER 43User device profile exportsThis chapter provides information to export user device profile records. You can choose between two fileformat na

Exported FieldsField TypesDirectory Number, Partition, Voice Mail Profile, Line CSS, AAR Group,Line User Hold Audio Source, Line Network Hold Audio So

Export user device profile recordsYou can export user device profiles from Cisco Unified Communications ManagerProcedureStep 1Choose one of the follow

• Manager/Assistants• User Device Profiles• Gateways• Forced Authorization Codes• Client Matter Codes• Call Pickup Group• Mobility• Region Matrix• Imp

Use the Job Scheduler option in the Bulk Administration main menu to schedule and/or activate this job.Related TopicsBAT log files, on page 571Schedul

CHAPTER 44Line attribute updates for devices and userdevice profilesThis chapter provides information to use a query to update lines for devices and U

Directory Number•• Route Pattern• Line Description• Calling Search Space (Phone)• Calling Search Space (Line)• Device Pool• Device Description• Line P

If you want to change the type of query, clickBack.TipStep 8Specify the setting that you want to update for all the records that you have defined in y

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CHAPTER 45UDP line additionsThis chapter provides information to add lines to a group of existing user device profiles. When you use theBAT template t

The UDP Add Lines Configuration window displays.Step 2In the File Name field, choose the CSV data file that you created for this bulk transaction.Step

ProcedureStep 1To open the BAT Spreadsheet, locate and double-click the BAT.xlt file.Step 2When prompted, click Enable Macros to use the spreadsheet c

Table 25: Field descriptions for adding lines to UDPs using the BAT spreadsheetDescriptionFieldEnter the MAC address for phones, VGC virtual phones, a

DescriptionFieldEnter the directory number or directory URI to which a call that is coming from aninternal number is forwarded when the phone does not

• Phones: All Cisco Unified IP Phones and Cisco ATA 186, Cisco VGC phones, CTI ports, and H.323clients• Gateways: Cisco VG200 and Cisco Catalyst 6000

DescriptionFieldThis parameter determines the number of seconds that Cisco Unified CommunicationsManager waits before prompting the user to retrieve a

CHAPTER 46UDP report generationThis chapter provides information to create and save user device profile reports. You can save these reportswith a file

Generate user device profile reportsUse BAT to generate reports for User Device Profiles (UDP). The format of the reports for UDPs cannot becustomized

Step 6Click Next to choose details for your type of report.The Device Profile Report Configuration window displays and shows the Query that you chose.

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CHAPTER 47Intercom DN additions and updates for UDPsThis chapter provides information to use the Add/Update Intercom utility to add or update intercom

• ends with• is exactly• is empty• is not emptyStep 4Specify the appropriate search text in the text field, if applicable, and click Find.To find all

Consider overriding the configuration settings as optional.Step 5In the Job Information area, enter the Job description.The default job description fo

DescriptionFieldUsed with the Presence feature, the SIP or SCCP device serves as awatcher because it requests status about the presence entity, for ex

PART VIIIGateways• Gateway templates, page 351• Gateway file format, page 399• Gateway insertions, page 405• Cisco gateway deletions, page 415• Cisco

CSV data file adds new devicesWhen you are adding new devices to the system, you can use the Microsoft Excel spreadsheet that was designedto use with

CHAPTER 48Gateway templatesThis chapter provides information to add and update existing Cisco gateways and ports in the Cisco UnifiedCommunications Ma

• T1 Primary Rate Interface (PRI) trunks for ISDN services in North America—Currently available onlyfor Cisco VG200 gateways• E1 Primary Rate Interfac

ProcedureStep 1Create a Cisco Catalyst 6000 (FXS) gateway template. See the Create Cisco Catalyst 6000 (FXS) gatewaytemplate, on page 360.Step 2To def

Add Cisco VG202 and Cisco VG204 gateway using BATYou must perform the following tasks to insert Cisco VG202 or VG204 gateway and ports to Cisco Unifie

• Calling Search Space• Device Pool• Route Group Name• Device TypeStep 3From the second Find Gateways where drop-down list box, choose one of the foll

ProcedureStep 1Choose Bulk AdministrationGatewaysGateway Template. The Find and List Gateway Template windowdisplays.a) To edit an existing gateway te

The Gateway Configuration window displays.Step 4Enter values for all the fields.See VG200 gateway template field descriptions, on page 365.Step 5Click

Add FXS ports to VG200 gateway templateYou can use Foreign Exchange Station (FXS) ports to connect to any POTS device. Use this procedure toadd FXS po

Cisco Unified Communications Manager assumes all loop-start trunks lack positive disconnect supervision.Configure trunks with positive disconnect supe

file. When you move phones, use the option, Export Phones with the All Phone Details. This option generatesan export file that contains records with a

See the Digital Access T1 trunks on Cisco VG200 gateway template field descriptions, on page 379 for details.Step 4To reset the gateway and apply the

The Gateway Configuration window displays.Step 4In the Template Name field, enter a unique name for this template.Step 5Enter the settings for the fie

The Gateway Configuration window displays.Step 5Enter values for all the fields, and click Save.See VG224 gateway template field descriptions, on page

Step 4Click Add a new DN to add directory numbers to the POTS port or, if you configured another type of port,go to Step 6, on page 363.Step 5To retur

Related TopicsAdd FXS Ports to VG202 or VG204 gateway template, on page 364Find gateway template, on page 354Topics related to gateway configuration s

Gateway configuration settingsDetailed field descriptions are available for all Cisco-supported gateways and ports that you can add or updateusing BAT

DescriptionFieldFor the available slot on the VG200 gateway, choose from the followingtype of modules:• NM-1V—Network Module-1Voice has one voice inte

DescriptionFieldConfigured Slots, VICs, and EndpointsFor the available slot on the VG224 gateway, select Analog from thedrop-down list box.Module in S

Cisco Catalyst 6000 24 port FXS gateway template field descriptionsThe following table lists configuration settings for Cisco Catalyst 6000 24 port FX

DescriptionFieldFrom the drop-down list box, select the appropriate calling searchspace. The calling search space specifies a collection of partitions

Associate custom file format with CSV data file 10BAT spreadsheet data collection for CSV data file creation 10Validate BAT data input file 12Insert B

You can rearrange the order of the device attribute fields and line attribute fields in the file format by usingthe Up and Down arrows. You can select

DescriptionFieldFrom the drop-down list box, enable or disable whether Cisco UnifiedCommunications Manager inserts a trusted relay point (TRP) devicew

DescriptionFieldThis device uses the user locale setting of the device's device pool todetermine whether to send unicode and whether to translate

DescriptionFieldFrom the drop-down list box, select a geo location.You can select the Unspecified geo location, which designates thatthis device does

DescriptionFieldThis list provides a prioritized grouping of media resource groups. Anapplication chooses the required media resource, such as a Music

DescriptionFieldChoose the automated alternate routing (AAR) group for this device.The AAR group provides the prefix digits that are used to route cal

DescriptionFieldFrom the drop-down list box, enable or disable whether Cisco UnifiedCommunications Manager inserts a trusted relay point (TRP) devicew

DescriptionFieldThis device uses the user locale setting of the device pool for thedevice to determine whether to send unicode and whether to translat

DescriptionFieldFrom the drop-down list box, select an MLPP domain to associatewith this device. If you leave the value <None>, this device inhe

DescriptionFieldChoose the direction of calls that are passing through this port:• Inbound—Use for incoming calls only.• Outbound—Use for outgoing cal

DescriptionFieldFrom the drop-down list box, choose a geo location filter.If you leave the <None> setting, no geo location filter gets appliedfo

The values from the BAT phone template get used for these fields; however, if you specify values for ForwardBusy Destination or Call Pickup Group, tho

DescriptionFieldFrom the drop-down list box, choose the appropriate device pool.The device pool specifies a collection of properties for this devicein

DescriptionFieldChoose the automated alternate routing (AAR) group for this device.The AAR group provides the prefix digits that are used to route cal

DescriptionFieldEnter the first SMDI port number of the T1 span.If you set this parameter to a nonzero value and this gateway belongs toan unknown typ

DescriptionFieldFor VG200 gateways, this display-only field contains a string thatis generated by Cisco Unified Communications Manager thatuniquely id

DescriptionFieldChoose the automated alternate routing (AAR) group for thisdevice. The AAR group provides the prefix digits that are used toroute call

DescriptionFieldChoose the communications protocol for the span:For E1 PRI spans, you have these options:• PRI AUSTRALIAN—Australian ISDN• PRI EURO—Eu

DescriptionFieldChoose one of the following values to specify whether channelselection is presented as a channel map or a slot map:• Number—B-channel

DescriptionFieldCheck this check box to indicate an unattended port on this device.Unattended PortsCall Routing Information - Inbound CallsThis field

DescriptionFieldAny outbound call on a gateway can send directory numberinformation. Choose which directory number is sent:• Originator—Send the direc

DescriptionFieldChoose the format for the type of number in called party directorynumbers. Cisco Unified Communications Manager sets the calleddirecto

Next, you must upload the converted CSV data file (CSV format version) back to the Cisco UnifiedCommunications Manager database server by using Upload

DescriptionFieldChoose the format for the numbering plan in called party directorynumbers.Cisco Unified Communications Manager sets the called DNnumbe

DescriptionFieldChoose the format for the numbering plan in calling party directorynumbers.Cisco Unified Communications Manager sets the calling DNnum

DescriptionFieldPRI Protocol Type Specific InformationFor this optional field, check the check box to enable delivery ofthe display information elemen

DescriptionFieldThis field applies to DMS-100 protocol only. Check the check boxto indicate that an Interface Identifier is present. By default, thebo

DescriptionFieldFrom the drop-down list box, choose a geo location filter.If you leave the <None> setting, no geo location filter gets appliedfo

DescriptionFieldChoose the direction of calls that pass through this port:• Inbound—Use for incoming calls only.• Outbound—Use for outgoing calls.• Bo

DescriptionFieldUse this field for analog access ports that connect to a voice-messagingsystem.Set the SMDI Port Number equal to the actual port numbe

DescriptionFieldPort DetailsChoose the direction of calls that pass through this port:• Inbound—Use for incoming calls only.• Outbound—Use for outgoin

DescriptionFieldEnter the prefix digits that are appended to the called party number onincoming calls.The Cisco Unified Communications Manager adds pr

CHAPTER 49Gateway file formatThis chapter provides information to use Cisco Unified Communications Manager Bulk Administration(BAT) to configure Cisco

Before You BeginThe CSV data input file must be valid. If any line information for a phone record fails, BAT does not insertthat phone record.Procedur

You can delete multiple records from the database by checking the check boxes next to the appropriaterecord and clicking Delete Selected. You can dele

Step 6In the IP Phone Lines Maximums area, enter the maximum values for the Maximum Number of Linesfield.Step 7To save your custom file format, click

c) To change the order of the fields, choose a field name in the Selected Device Fields Order or SelectedLine Fields Order box and use the up or down

Use the Job Scheduler option in the Bulk Administration main menu to schedule and/or activate this job.Related TopicsScheduling Jobs, on page 561Cisco

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CHAPTER 50Gateway insertionsThis chapter provides information to insert Cisco-supported gateways into Cisco Unified CommunicationsManager database.• C

configured ports 5 and 6 in the CSV file when they are not configured in the template, you will receive aninsertion error in BAT.After you are finishe

DescriptionFieldEnter the directory number, up to 24 numerals and special characters, for thisport. This applies to the directory number field for por

Complete all mandatory fields and any relevant, optional fields. Each column heading specifies the length ofthe field.• MAC Address—Enter the 12-chara

If you enter a comma in one of the fields, BAT.xlt encloses that field entry in double quotes when youexport to BAT format. If you enter a blank row i

ProcedureStep 1Select the Help menu to access BAT online help.Step 2Choose a help feature.a) Choose Contents and Index to open the BAT help file that

• Port Number—Enter an integer for the Port Number.Step 7To transfer the data from the BAT Excel spreadsheet into a CSV file, click Export to BAT Form

ProcedureStep 1To open the BAT spreadsheet, locate and double-click BAT.xlt fileStep 2When prompted, click Enable Macros to use the spreadsheet capabi

The system saves the file using the default filename VG202Gateways#timestamp.txt orVG204Gateways#timestamp.txt to C:\XLSDataFiles on your local workst

The Insert Gateway Configuration window displays.Step 3In the File Name field drop-down list box, select the name of the CSV data file that contains t

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CHAPTER 51Cisco gateway deletionsThis chapter provides information to locate the gateway records that you want to delete from the CiscoUnified Communi

Step 3From the second Find Gateways where drop-down list box, choose one of the following criteria:• begins with• contains• is exactly• ends with• is

• Insert gateways and ports to Cisco Unified Communications Manager, on page 412• Scheduling Jobs, on page 561• BAT log files, on page 571Cisco Unifie

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CHAPTER 52Cisco gateway report generationThis chapter provides information to generate reports for VGXXX Gateways.Reports can be generated only for VG

PART IIUpload and download files• Upload and download files, page 17

Step 3From the second Find Gateways where drop-down list box, choose one of the following criteria:• begins with• contains• is exactly• ends with• is

Report log files, on page 277Scheduling Jobs, on page 561Topics related to cisco gateway reports, on page 421Upload and download files, on page 17Topi

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PART IXForced Authorization Codes and Client MatterCodes• Client Matter Codes and Forced Authorization Codes, page 425• Forced Authorization Codes and

CHAPTER 53Client Matter Codes and Forced AuthorizationCodesThis chapter provides information about using BAT to configure Forced Authorization Codes (

• Create separate CSV files for CMC and FAC. Do not mix the two features in a single CSV file.• When you add CMC or FAC settings for the first time, y

Step 2Create a CSV file for CMC or FAC and enter the CMC and FAC configuration information.Step 3To update the Cisco Unified Communications Manager da

Step 7Enter CMC or FAC settings in the columns.See Table 37: Configuration settings for CMC and FAC, on page 429 for descriptions of configuration set

the value, for example, to Acme Toys, Inc. or John L. Smith from the preceding examples, overwrites theexisting value in the database.ProcedureStep 1T

DescriptionSetting/ColumnFor FAC CSV FileEnter a unique authorization code that is no more than 16 digits. Theuser enters this code when the user plac

See BAT settings to update CMC and FAC in the database, on page 431 for configuration details.Step 4In the Job Information area, enter the Job descrip

• Edit existing CMC or FAC CSV data file, on page 428• Code setting deletion examples, on page 433• CMC and FAC CSV data file settings, on page 429• U

CHAPTER 54Forced Authorization Codes and Client MatterCode deletionsThis chapter provides information to delete CMC and FAC codes from the system usin

• 5550,Phil Jones DDS• 5551,Southwest Shades• 5555,Acme ToysExample for CMC (New CSV File)If you create a new file to delete the codes, list only the

Delete Forced Authorization Codes and Client Matter CodesYou can delete CMC and FAC records using a custom CSV file.Do not use the insert or export tr

Related TopicsBAT log files, on page 571Scheduling Jobs, on page 561Topics related to Forced Authorization Codes and Client Matter Codes, on page 436T

PART XCall pickup groups• Call pickup groups, page 439• Call pickup group deletions, page 445

CHAPTER 55Call pickup groupsThis chapter provides information to set up call pickup groups using BAT. Call pickup allows you to pickup incoming calls

CHAPTER 2Upload and download filesThis chapter provides information to upload files to the Cisco Unified Communications Manager first nodeand download

• When you add new pickup groups, you must complete all required fields like the pickup group nameand pickup group number. If the procedure specifies

What to Do NextUpload the CSV files to the first node of the Cisco Unified Communications Manager server.You must add the CSV file to BAT and insert t

To update a call pickup group CSV file, you may enter Marketing,,,Marketing,Managers,Training, whereMarketing is the mandatory pickup group name. Mark

Update call pickup groups in CUCM database using BATTo update the Cisco Unified Communications Manager database, you must insert the call pickup group

Table 40: Settings in BAT for inserting CSV filesDescriptionSetting in BATFrom the drop-down list box, choose the call pickup file that you wantto ins

CHAPTER 56Call pickup group deletionsThis chapter provides information to delete call pickup groups by creating a query to locate the pickup groupreco

To add multiple filters, check the Search Within Results check box and select, AND or OR. To further defineyour query, repeat Step 2, on page 445 thro

PART XIMobility• Access list, page 449• Remote destination, page 453• Remote destination profiles, page 457• Mobility profile, page 473

CHAPTER 57Access listThis chapter provides information to use the Bulk Administration menu to insert, delete, and export accesslists. An access list c

• is not emptyb) If you chose Type in Step 2, on page 17, continue with Step 4, on page 18.Step 4Specify the appropriate search text, if applicable.To

Step 7To schedule and/or activate this job, use the Job Scheduler option in the Bulk Administration main menu.Related TopicsUpload file to server, on

If you are accessing help from the Export Access List Configuration window, skip to Step 8, on page 452.NoteProcedureStep 1Choose Bulk Administration

The next Export Access List Configuration window displays.Step 8In the Export Access Lists section, enter a file name in the File Name field.Step 9Fro

CHAPTER 58Remote destinationThis chapter provides information to use BAT to insert, delete, and export remote destination details.• Insert remote dest

The Insert Remote Destination Configuration window displays.Step 2From the File Name drop-down list box, choose the file that you uploaded.Step 3To ov

Step 3From the custom file drop-down list box, choose the file that you uploaded for deleting remote destination,and click Find.Step 4The Job Informat

Step 4Specify the appropriate search text, if applicable.To find all files that are registered in the database, click Find without entering any search

CHAPTER 59Remote destination profilesThis chapter provides information to use the Bulk Administration menu to format, insert, delete, and exportRemote

The Find and List Remote Destination Templates window displays. Use the two drop-down list boxes tosearch for a template.Step 2From the first Find UDP

The Remote Destination Template Configuration window displays.Step 3Enter configuration details in the fields that display.See Remote destination prof

To find files on the server, see Find downloadable file on server, on page17.TipStep 2Check the check boxes corresponding to the files that you want t

ProcedureStep 1Find the RDP Template that you want to delete.Step 2In the Find and List Remote Destination Profile Templates window, check the check b

DescriptionFieldChoose the media resource group list (MRGL) for this group ofRDPs.An MRGL specifies a list of prioritized media resource groups.An app

DescriptionFieldFrom the drop-down list box, choose a calling search space touse for rerouting.The rerouting calling search space of the referer gets

Find remote destination file formatYou can find a remote destination file format using BAT.ProcedureStep 1Choose Bulk Administration > Mobility >

ProcedureStep 1Choose Bulk Administration > Mobility > Remote Destination Profile > Remote Destination Profile FileFormat > Create File Fo

• Change the order of the fields by choosing a field name in the Selected Device Fields or Selected LineFields Order box and using the up or down arro

ProcedureStep 1Find the Remote Destination Profile file format that you want to delete.Step 2In the Search Results area, verify that this is the file(

Remote destination profile insertionsYou can use the Bulk Administration menu to insert Remote Destination Profiles (RDPs) in batches, ratherthan perf

Remote destination profile deletionsYou can use the Bulk Administration menu to delete and export Remote Destination Profiles (RDPs) inbatches, rather

b) Click Run Later to delete RDP records at a later time.Step 7Click Submit to create a job for deleting the RDP records.Step 8To create a job for ins

Create phone CSV data file using BAT spreadsheet 78Phone field descriptions in BAT spreadsheet 80CHAPTER 4 Phone file formats 105Text editors for phon

Step 4To continue, click OK.The files are now deleted from the server.Related TopicsFind downloadable file on server, on page 17 Cisco Unified Commu

• is exactly• is empty• is not emptyStep 3Specify the appropriate search text, if applicable.To find all Remote Destination Profiles that are register

Table 42: Exported fields in the default remote destination profile file formatExported FieldsField TypesRemote Destination Profile Name, Description,

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CHAPTER 60Mobility profileThis chapter provides information to use Cisco Unified Communications Manager Bulk Administration Toolmanage Mobility Profil

Mobility profile file format, on page 617Scheduling Jobs, on page 561Delete mobility profileYou can delete a Mobility Profile from the Cisco Unified C

Export mobility profileUse BAT to export Mobility Profiles.If you are accessing help from the Export Mobility Profile Configuration window, skip to St

Step 7In the File Name text box, enter the Mobility Profile file name you intend to export.Step 8From the File Format drop-down list box, choose the M

PART XIIRegion matrix• Region matrix updates, page 479

CHAPTER 61Region matrix updatesThis chapter provides information to use the Region Matrix menu in BAT to populate or depopulate theregion matrix. The

PART IIIPhones• Phone template, page 23• Phone file formats, page 105• Phone record validation, page 111• Phone insertions, page 113• Phone updates, p

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PART XIIIImport/Export• Import/Export menu, page 483• Import configuration data, page 493• Import file validation, page 499

CHAPTER 62Import/Export menuThis chapter provides information to use the Import/Export menu in Cisco Unified Communications ManagerBulk Administration

See Call routing data options, on page 486.c) Check the appropriate check boxes under Media Resources.See Media resources options, on page 487.d) Chec

• Advanced features optionsSystem data options• Cisco Unified Communications Manager• Cisco Unified Communications Manager Group• Date/Time Group• Dev

Call routing data options• Application Dial Rules• CSS (Class of Control)• Partitions (Class of Control)• Route Filter• Time Period (Class of Control)

• Time Of Day Access• Logical Partition Policy• CCD Requesting Service• Hosted DN Group• Block Learned Patterns• Hosted DN Patterns• CCD Advertising S

• Credential Policy Default• Credential Policy• End User• End User CAPF ProfileDevice data options• Softkey Template• Gate Keeper• Trunk• SIP Profile•

• Voice Mail Profile• Voice Mail Port• SAF Forwarder• SAF Security Profile• EMCC Remote Cluster• EMCC Intercluster Service Profile• Intercompany Media

• VPN Feature ConfigurationLog filesMultiple log files are created for a single export transaction. One for the overall transaction, and one each fort

The .tar files must maintain the original directory structure when you re-tar the files, because BPSlooks for .tar files at the default location only.

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CHAPTER 63Import configuration dataThis chapter provides information to import configuration data to Cisco Unified Communications Managerusing the Bul

Because there can be multiple IP Phone services with the same name and there is no unique key todistinguish these services, Import/Export cannot deter

Related TopicsLog files, on page 490Upload file to server, on page 19Cyclic dependencySome entities in Cisco Unified Communications Manager depend upo

PREFIX,INCOMING CALLING PARTY INTERNATIONAL NUMBER PREFIX,INCOMING CALLING PARTY UNKNOWNNUMBER PREFIX,INCOMING CALLING PARTY SUBSCRIBER NUMBER PREFIX,

of existing MOH server—server association/annunciator—server association. You can edit the TARfile to make sure that the csv file has the valid associ

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CHAPTER 64Import file validationThis chapter provides information to use the Validate Import File page in BAT to validate the import .tarfile.• Import

CHAPTER 3Phone templateCisco Unified Communications Manager Bulk Administration (BAT) gives the administrator a fast andefficient way to add, update,

ProcedureStep 1Choose Bulk Administration > Import/Export > Validate Import File.The Validate Import File window displays.Step 2Select the .tar

PART XIVPhone migration• Phone migration, page 503

CHAPTER 65Phone migrationThis chapter provides information to use the Phone Migration feature in Cisco Unified CommunicationsManager Bulk Administrati

If you enter a comma in one of the fields, BAT.xlt encloses that field entry in double quotes when youexport to BAT format.If you enter a blank row in

Before You Begin• You must have a data file in comma separated value (CSV) format that contains device name of thephone that you wish to migrate, the

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PART XVExtension Mobility Cross Cluster (EMCC)• Extension Mobility Cross Cluster template, page 509• Insert, update, and delete EMCC devices, page 513

CHAPTER 66Extension Mobility Cross Cluster templateThis chapter provides information to use Cisco Unified Communications Manager Bulk Administration(B

a) Create a CSV data file using the BAT spreadsheet.b) Create a CSV data file using a text editor as follows:1Choose Bulk Administration > Phones &

• DescriptionFrom the second Find EMCC Template where drop-down list box, choose one of the following criteria:• begins with• contains• is exactly• en

Related TopicsTopics related to EMCC templates, on page 512Delete EMCC templateYou can delete EMCC BAT templates when you no longer require them.The t

DescriptionFieldEnter the name for the template.Template NameEnter a description for the EMCC template that you want to create. Thedescription can inc

CHAPTER 67Insert, update, and delete EMCC devicesThis chapter provides information to use Cisco Unified Communications Manager Bulk Administration(BAT

The Insert/Update EMCC Configuration window displays.Step 2Make sure that the Insert EMCC Devices radio button is selected.Step 3Enter the number of d

Delete EMCC devicesYou can use BAT to delete EMCC devices in bulk. Use the procedures to delete EMCC devices.ProcedureStep 1Choose Bulk Administration

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PART XVIIntercompany Media Engine (IME)• Trust Element, page 519• Trust Group, page 523• Enrolled Group, page 527• Exclusion Group, page 531• Fallback

CHAPTER 68Trust ElementThis chapter provides information to use Cisco Unified Communications Manager Bulk Administration(BAT) to insert or delete Trus

ProcedureStep 1Choose Bulk Administration > Phones > Phone Template.The Find and List Phone Templates window displays. Use the two drop-down lis

Related TopicsBAT log files, on page 571Scheduling Jobs, on page 561Topics related to IME, on page 520Delete IME Trust Element configurationYou can de

• Create text-based CSV file for IME trusted element configuration, on page 611• CSV data file overrides template values, on page 7• Delete IME Trust

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CHAPTER 69Trust GroupThis chapter provides information to use Cisco Unified Communications Manager Bulk Administration(BAT) to insert or delete Trust

Related TopicsBAT log files, on page 571Scheduling Jobs, on page 561Topics related to IME Trust Group configuration, on page 524Deleting IME Trust Gro

• CSV data file overrides template values, on page 7• Deleting IME Trust Group configuration, on page 524• Insert IME Trust Group configuration, on pa

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CHAPTER 70Enrolled GroupThis chapter provides information to use Cisco Unified Communications Manager Bulk Administration(BAT) to insert or delete Enr

Related TopicsBAT log files, on page 571Scheduling Jobs, on page 561Topics related to IME Enrolled Group configuration, on page 528Delete IME Enrolled

• BAT spreadsheet data collection for CSV data file creation, on page 10• Create text-based CSV file for IME enrolled group configuration, on page 613

Create new BAT phone templateYou can create new BAT phone templates. After you create a phone template, you can add lines, services,and speed dials.Pr

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CHAPTER 71Exclusion GroupThis chapter provides information to use Cisco Unified Communications Manager Bulk Administration(BAT) to insert or delete Ex

Related TopicsBAT log files, on page 571Scheduling Jobs, on page 561Topics related to IME Exclusion Group configuration, on page 532Delete IME Exclusi

• BAT spreadsheet data collection for CSV data file creation, on page 10• Create text-based CSV file for IME Exclusion Group configuration, on page 61

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CHAPTER 72Fallback ProfileThis chapter provides information to use Cisco Unified Communications Manager Bulk Administration(BAT) to insert or delete F

Step 4To insert the Insert Unified Fallback Profile records immediately, click the Run Immediately radio button.Click Run Later to insert the records

Topics related to Fallback Profile configuration• BAT log files, on page 571• BAT spreadsheet data collection for CSV data file creation, on page 10•

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PART XVIICUPS• License updates and exports using CUP menu, page 541

ProcedureStep 1Find the Phone Template to which you want to add the line.Step 2In the Phone Template Configuration window, click Line [1] Add a new DN

CHAPTER 73License updates and exports using CUP menuThis chapter provides information to use the CUPS menu in BAT to update and export licenses of all

Step 3Use the Job Scheduler window to monitor the progress of the BAT job that is submitted.Export all CUPS/CUPC user license informationYou can use t

PART XVIIITool for Auto-Registered Phones Support• Tool for Auto-Registered Phones Support (TAPS), page 545• Tool for Auto-Registered phone support (T

CHAPTER 74Tool for Auto-Registered Phones Support (TAPS)This chapter provides information about installing, configuring, and using the Tool for Auto-R

When you use TAPS, it leads to the depletion of auto-registration range on the Cisco UnifiedCommunications Manager. After update through TAPS, the aut

ExampleYou have 100 new-hire employees starting on Monday. You must add these users and their new phones toCisco Unified Communications Manager Admini

Related TopicsTAPS secure directory number option, on page 552Related Topics, on page 554Language prompts for TAPS usersYou can configure user prompts

Install TAPS on the UCCX application server.ProcedureStep 1Log on with administrator privileges to the system that is running the Cisco Unified Commun

b) To add more services, repeat Step 3, on page 27 through Step 6, on page 27.c) To add all the services to the template, click Update.After you are d

ProcedureStep 1Access Cisco Unified Communications Manager Serviceability.Step 2Choose Tools > Service Activation.The Service Activation window dis

profiles. TAPS options include auto-registration, TAPS secure directory number, and user locales forauto-registered phone support.Configure TAPS auto-

TAPS secure directory number optionThe Secure TAPS options let you specify directory numbers that TAPS cannot access. Use this capabilitywhen you want

ProcedureStep 1Choose Bulk Administration > TAPS > Secure TAPS.The Find and List Directory Numbers To Secure window displays.Step 2Click Add New

Related TopicsRelated Topics, on page 554Related Topics• TAPS overview, on page 545• Install TAPS, on page 548• Activate TAPS service, on page 549• Ac

CHAPTER 75Tool for Auto-Registered phone support (TAPs)user localesThe chapter provides information to add or remove languages for TAPS prompts.You ha

You have to select at least one user locale for TAPS to work.NoteAdd languages to Tool for Auto-Registered phone support promptsYou can add languages

The Select User Locales window displays.Step 2In the Selected User Locales list box, choose the language that you want to remove. Click the arrow to m

Topics related to Tool for Auto-Registered phone support user locales• User locales for Tool for Auto-Registered phone support, on page 555• Select la

PART XIXScheduling Jobs• Scheduling Jobs, page 561

Step 4In the Label field, enter a label that corresponds to the speed-dial number.Step 5In the ASCII Label field, enter the corresponding ASCII label

CHAPTER 76Scheduling JobsThis chapter provides information about activating BPS and scheduling jobs.You can schedule bulk transactions and specify a t

Related TopicsStart, stop and restart BPS, on page 562Topics related to Tool for Auto-Registered phone support user locales, on page 558Start, stop an

Cisco Bulk Provisioning Service displays in the list under Service Name column in the Database and AdminServices area.Step 3Uncheck the check box corr

• Submit Date Time• Sequence• Description• Status• Last UserThe Status displays Hold if Run Later radio button was selected while scheduling the job.

DescriptionFieldChoose from the drop-down list box, the sequence in which the job shouldbe run. You can choose a number between 1 and 20.If the schedu

What to Do NextTo go back to the list of jobs, choose Back to Find/List from the Related Links drop-down list box and clickGo.Related TopicsFind jobs

PART XXTroubleshooting BAT and TAPS• Troubleshooting BAT and TAPS, page 569

CHAPTER 77Troubleshooting BAT and TAPSThis chapter provides information about various problems and messages that you might encounter when youare using

Exported phone record fields 144Export phone records 146Multiple user phones to export or import 147Topics related to phone exports 147CHAPTER 10 Phon

ProcedureStep 1Find the Phone Template to which you want to add BLF speed directed call park.Step 2In the Phone Template Configuration window, do one

The Trace Configuration window displays.Step 2Choose the Cisco Unified Communications Manager server, from the Server drop-down list box.Step 3Choose

Disable trace of configuration filesYou can disable the writing of trace files from the Service Control window in Cisco Unified CommunicationsManager

Possible Cause Bulk Administration menu is accessible only from first node of Cisco UnifiedCommunications Manager.Solution Make sure that you are lo

Data files (CSV) format do not match Phone Template/Sample File.Problem Data files (CSV) format do not match Phone Template/Sample File.Possible Caus

Solution You need to activate jobs that are in Hold state, before they can be executed by BPS. Go to JobScheduler window and follow the process to ac

3Set the Security Level to Medium.4Close BAT.xlt and open it again. When prompted, choose Enable Macros.After the request to migrate an SCCP phone to

volume of calls, the BAT transactions can be slow. In fact, you can adversely affect how Cisco UnifiedCommunications Manager processes calls.You can i

Possible Cause The busy tone indicates that the maximum number of simultaneous sessions for TAPS hasbeen reached. The maximum number of sessions for

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PART XXIDirectory URI• Directory URIs, page 581

BAT adds the intercom template to the phone template configuration.Step 5To add settings for any additional intercom templates, repeat Step 2, on page

CHAPTER 78Directory URIsThis chapter describes how to import directory URIs from a third party call control system into Cisco UnifiedCommunications Ma

ProcedureStep 1In Cisco Unified CM Administration, choose Call Routing > Intercluster Directory URIs > ImportedDirectory URI Catalogs.Step 2In t

Directory URIs are alphanumeric strings consisting of a user and a host address separated by the @ symbol.Cisco Unified Communications Manager support

the directory URI in the database as joe%20smith%[email protected] (24 characters). Due to database restrictions,Cisco Unified Communications Manager rejec

APPENDIX AText-based CSV filesCisco Unified Communications Manager Bulk Administration (BAT) uses data that is entered in acomma-separated values (CSV

• Create text-based CSV file for call pickup groups, page 607• Create text-based CSV file for remote destination profile, page 609• Creating text-base

• While saving your CSV file, choose to save it as UTF-8 encoded. In Notepad, you can select encodingas UTF-8 from the Encoding dropdown.What to Do Ne

CTI ports/H.323 clients file formatThe following sample shows the field length and whether the field is optional or mandatory for a text-basedCSV file

Related TopicsCreate text-based CSV file for IME Trusted Group configuration, on page 612Export the fields for all phone details optionWhen you are us

Copy BAT phone templateYou can copy the properties of an existing phone template into a new phone template when you want to changeonly a few fields. T

Using a Template Attribute-Forward Busy DestinationIf Forward Busy Destination is 3001 on a phone template, all records in a CSV file that have no val

Cisco recommends uploading Text-Based CSV files saved in the UTF-8 format only, as characters otherthan ASCII characters can be stored in this format.

Group (Optional, up to 50 characters), Subscribe Calling Search Space (Optional, up to 50characters).SampleJohn,Smith,johns,abc123de,karend,0012055,99

Samplejohns,Daviss,123,johnProfile,English United States,SEP8612113425AC,9725557154You must specify delimiters even if a field is blank. Refer to the

Step 3While saving your CSV file, choose to save it as UTF-8 encoded. In Notepad, you can select encoding asUTF-8 from the Encoding dropdown.What to D

User device profile with two lines and two speed dialsThe following example format shows the field length and string types of a CSV file for user devi

DTMF Capability,SIP Profile,SIPCodec_MTPPreferredOrigCodec,Logout Profile,MTP Required,DigestUser,Always Use Prime Line,Always Use Prime Line for Voic

ProcedureStep 1Open a text editor or any application that allows you to export or create a text-based CSV file.Step 2Using a separate line for each ma

Default assistant-manager associationUse the following default format for assistant-manager association.AssistantID (Mandatory, 1 to 30 characters),Ma

Step 3While saving your CSV file, choose to save it as UTF-8 encoded. In Notepad, you can select encoding asUTF-8 from the Encoding dropdown.What to D

If you submit a job that uses a particulate phone template and you delete that phone template, the job alsogets deleted.CautionProcedureStep 1Find the

Number(Mandatory, up to 3 numerals),Port Description (Optional, up to 50 characters),CASPort Number(Optional, up to 3 numerals)Sample 1MGCPTest,VG200

ProcedureStep 1Open a text editor or any application that allows you to export or create a text-based CSV file.Step 2Using a separate line for each ga

Create text-based CSV file for Cisco Catalyst 6000 FXS portsYou can create a CSV text file for Cisco Catalyst 6000 FXS ports using a text editor, such

Sample1231123245AB,23,9725557250You must include comma separators even if a field is blank.NoteDo not specify a partition unless you have also specifi

Related TopicsCreate text-based CSV file for IME Trusted Group configuration, on page 612CSV file format for VG202 and VG204 gateways, on page 604Uplo

Remember that you must create two separate CSV files, one for CMC and one forFAC.TipStep 3To create a CMC CSV file, enter the corresponding informatio

CMC file formatThe following sample format and examples show the fields, field length, and whether the field is optional ormandatory for a text-based

Related TopicsRelated Topics, on page 618Update FAC file formatUse a text editor to create the CSV text file for updating forced authorization codes.T

While saving your CSV file, choose to save it as UTF-8 encoded. In Notepad, you can select encoding asUTF-8 from the Encoding dropdown.Cisco recommend

The following sample format shows the field length and string types followed by examples of CSV files forupdating call pickup groups.Pickup Group Name

DescriptionFieldChoose the common device configuration to which you want this phoneassigned. The common device configuration includes the attributes(s

What to Do NextUpload the CSV file to the first node of Cisco Unified Communications Manager.Related TopicsUpload file to server, on page 19Creating t

SampleOld Device Name,New Device MAC Address,DescriptionSEP123456789012,123333789012,MarketingCreate text-based CSV file for IME trusted element confi

SampleName, Description, Element Type, Cisco IME Link Route Filter GroupElem1,sample_file,Prefix,grp1Create text-based CSV file for IME Trusted Group

SampleName, Description, Trustedgrp1,sample_file,tCreate text-based CSV file for IME enrolled group configurationInstead of using the BAT spreadsheet

SampleGroup Name, Description,Fallback Profile, All Patterns In Group Are AliasesEnrol_grp1,sample_file,profile1,tCreate text-based CSV file for IME E

SampleName,DescriptionExclu_grp1,sample_fileCreate text-based CSV file for Fallback profile configurationInstead of using the BAT spreadsheet for data

SampleName,Description,Advertised Fallback Directory E.164 Number, Fallback Qos Sensitivity Level, FallbackCall CSS, Fallback Call Answer Timer, Fallb

SampleInstance ID,End User ID,Certificate Operation,Authentication Mode,Authentication String,Key Size,OperationCompletes By11,user,No Pending Operati

SampleMobility Profile Name,Description,Service Access Number,Enterprise Feature AccessNumber/Partition,Callback Caller Id,Mobile Client Calling Optio

APPENDIX BBAT performance• BAT performance, page 619BAT performanceThe following table lists the performance values for various BAT transactions.The l

DescriptionFieldChoose the appropriate location for this group of IP phones or ports.The location specifies the total bandwidth that is available for

Records Processed/MinuteTransactionPhones/Users100Validate Phones/Users30Insert Phones/UsersUsers150Insert Users65Update Users500Reset Password/PIN Qu

Records Processed/MinuteTransaction70Delete UDPPhone Transactions250Validate Phones45Insert Specific Phones75Export All Details150Update Phones75Add l

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INDEXAactivating services 549, 561BPS 561TAPS 549adding intercom templates 76field descriptions 76adding lines 26, 58, 157, 158, 159, 335, 336, 337fie

Call Pickup Groups (continued)inserting CSV file in BAT 443updating existing CSV file 441using query to delete call pickup groups 445Catalyst 6000 FXS

CTI ports 113, 137, 175, 243, 311, 323, 588deleting 137, 175, 323dummy MAC address, using 113, 243, 311text-based CSV format 588CTI ports-users 588tex

exporting (continued)using export files 8Exporting 231End User CAPF Profiles 231Extension Mobility Cross Cluster 509template 509finding template 509FF

HH.323 client-users 588text-based CSV format 588H.323 clients 137, 175, 323, 588deleting 137, 175, 323text-based CSV format 588help, online 13Iimport/

overview (continued)validating 12Ppasswords 219resetting 219phone migration 503creating CSV data file 503phones 24, 26, 27, 28, 29, 30, 31, 32, 33, 78

Ssecuring directory numbers from TAPS 547, 552services, adding or updating 27speed dial settings, adding or updating 28, 29sub-unit 356, 361TT1 CAS 37

DescriptionFieldFrom the drop-down list box, turn the device mobility feature on or offfor this device or choose Default to use the default device mob

troubleshooting message (continued)MAC address values are not allowed in CSV file if dummyMAC address option selected 571port number not configured in

users (continued)template (continued)field descriptions 194finding 191for users 192modifying 192text-based CSV file, creating 590text-based CSV file,

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DescriptionFieldFrom the drop-down list box, choose the Services Provisioning settingthat you want to use from the following values:• Internal• Extern

DescriptionFieldFrom the drop-down list box, enable or disable the Join Across Linesfeature for this device or choose Default to use the service param

DescriptionFieldThis parameter for this required field provides an audible alert in additionto a visual alert on a phone that is currently in use when

Add users 186Create user CSV data file from BAT spreadsheet 186BAT spreadsheet user data field descriptions 187Topics related to user additions 190CHA

DescriptionFieldFrom the drop-down list box, choose a geo location.You can choose the Unspecified geo location, which designates thatthis device does

DescriptionFieldCheck this check box to configure call display restrictions on acall-by-call basis. When this check box is checked, Cisco UnifiedCommu

DescriptionFieldNumber Presentation TransformationDraft comment: Prantik Dasgupta: "Number Presentation Transformation" introduced as part o

DescriptionFieldRemote Number TransformationDraft comment: Prantik Dasgupta: "Remote Number Transformation" introduced as part of Betz 9.1(1

DescriptionFieldAssociated Mobility Identity —These mobility fields are available only for Nokia S60 device and CiscoUnified Mobile Communicator phone

DescriptionFieldAssociated Remote Destinations— Click the Add a New Remote Destination link to display the RemoteDestination Configuration pageEnter a

DescriptionFieldFrom the drop-down list box, choose the mode that you want to set forsignal packet capture:• None—Choose None if you do not want to sp

DescriptionFieldFrom the drop-down list box, choose a calling search space to use forrerouting.The rerouting calling search space of the referrer gets

DescriptionFieldUse this field to indicate whether a media termination point is used toimplement features that H.323 does not support (such as hold an

DescriptionFieldFrom the drop-down list box, choose the Authentication Mode by whichyou want the phone to authenticate with CAPF during the certificat

CHAPTER 21 Password and PIN resets 219Reset passwords and PINs 219Reset user password and PIN using query 219Reset user password and PIN using custom

DescriptionFieldFrom the drop-down list box, choose the Key Size that you want forthe certificate from the following options:• 1024—This is the defaul

DescriptionFieldEnter the voice-messaging access pilot number for Cisco UnifiedIP Phones.MessagesEnter the URL for the services menu for Cisco Unified

DescriptionFieldEnter the secure URL for the server from which the phone obtainsdirectory information. This parameter specifies the URL that securedCi

DescriptionFieldEnter the secure URL for Cisco Unified IP Phone services. The is thelocation that the secure Cisco Unified IP Phone contacts when the

DescriptionFieldIf available, this setting specifies whether a device that is capable ofpreempting calls in progress will use the capability when it p

DescriptionFieldWhen this check box is checked, ensure that IPSec is configured in thenetwork to provide end-to-end security. Failure to do so will ex

DescriptionFieldCheck the check box to deliver the display information element (IE) inSETUP and CONNECT messages for the calling and called party name

DescriptionFieldEnter the technology prefix to eliminate the need for entering the IPaddress for every Cisco Unified Communications Manager system whe

DescriptionFieldEnter the password for a secure shell user. If the phone you areconfiguring does not support secure shell access, this field does notd

DescriptionFieldEnter description for the line template. The description can includeup to 50 characters in any language, but it cannot includedouble-q

CHAPTER 28 Phone and user insertions 243Insert phones with users into Cisco Unified Communications Manager 243Topics related to phone and user inserti

DescriptionFieldChoose one of the following options to activate the Auto Answerfeature for this directory number:• Auto Answer Off <Default>• Au

DescriptionFieldUse this field to configure the handset lamp illumination policy.Choose one of the following options:• Use System Policy (The director

DescriptionFieldThis field determines the type of notification an incoming call sendsto members of a call pickup group. If the called phone does notan

DescriptionFieldCheck this check box if you want calls to forward to the numberthat you chose in the voice-mail profile.Checking this check box makes

DescriptionFieldCheck this check box if you want calls from an external number tobe forwarded to a number that you chose in the voice-mail profile.Che

DescriptionFieldChoose the calling search space to use when external calls areforwarded to the specified destination. The setting displays only ifit i

DescriptionFieldThe Forward on CTI Failure field applies only to CTI route pointsand CTI ports. The settings in this row specify the forwardingtreatme

DescriptionFieldWhen the parkee is an internal party, then the call will be forwardedto the specified destination in the parker’s Park Monitoring Forw

DescriptionFieldEnter the directory number to which an unregistered internal call isforwarded when the line is in use.This setting applies to any inte

DescriptionFieldLine Settings for This PhoneUse this field only if you do not want the directory number to showon the line appearance. Enter text that