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Note: This document does not cover any software−related failures except for those that are often mistaken as
hardware issues.
Prerequisites
Requirements
Readers of this document should be knowledgeable of the following:
Cisco 2600 Series Routers Hardware Installation Guide
Troubleshooting Router Crashes
2600 Series Router Field Notices
Hardware−Software Compatibility and Memory Requirements
Whenever you install a new card, module or Cisco IOS® software image, it is important to verify that the
router has enough memory, and that the hardware and software are compatible with the features you wish to
use.
Perform the following recommended steps to check for hardware−software compatibility and memory
requirements:
Use the Software Advisor (
registered customers only
) tool to choose software for your network device.
Tip: The Software Support for Hardware (
registered customers only
) section helps you verify whether the
modules and cards installed on the router are supported by the desired Cisco IOS software version.
Tip: The Software Support for Features (
registered customers only
) section helps you determine the Cisco
IOS software image needed by choosing the types of features you wish to implement.
1.
Use the IOS Upgrade Planner (
registered customers only
) to check the minimum amount of memory
(RAM and Flash) required by the Cisco IOS software, and/or download the Cisco IOS software
image. To determine the amount of memory (RAM and Flash) installed on your router, refer to the
Memory Requirements section of How to Choose a Cisco IOS Software Release.
Tip: If you want to keep the same features as the version that is currently running on your router, but
don't know which feature set you are using, enter the show version command from your Cisco
device, and paste it in the Output Interpreter Tool. You can use the Output Interpreter (
registered
customers only
) to display potential issues and fixes. To use the Output Interpreter (
registered customers
only
) , you must be logged in and have JavaScript enabled.
Tip: The 2600/3600/3700 Memory Calculator (
registered customers only
) can also help you determine
the minimum amount of memory required based on the type of router, modules, Cisco IOS software
version, and feature set.
Tip: If you need to upgrade the Cisco IOS software image to a new version or feature set, you can
refer to How to Choose a Cisco IOS Software Release for more information.
2.
If you determine that a Cisco IOS software upgrade is required, follow the Software Installation and
Upgrade Procedure for the Cisco 2600 Series Router.
Tip: If your 2600 doesn't have a connection to the network or doesn't have a valid Cisco IOS software
image, you may need to use the console port of the router to perform an Xmodem Console Download
3.
Cisco − Hardware Troubleshooting for the Cisco 2600 Series Router
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