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Cisco Cisco ASR 5000 Application Detection and Control Administration Guide manuali

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Cisco Cisco ASR 5000 Application Detection and Control Administration Guide Manuale delle Istruzioni (396 pagine)


Marchio: Cisco | Categoria: Networking | Dimensione: 4.12 MB |

 

Indice

Inter-Tel 5000

1

Voice Mail, and Diagnostics

3

Administrator Features

3

System Diagnostics Features

4

INTER-TEL 5000

5

ADMINISTRATOR GUIDE

5

Product Disposal Instructions

7

Page vi

10

Contents

10

INTER-TEL

10

Page vii

11

Page viii

12

FCC Regulations

13

Safety Regulations

16

SAVE THESE INSTRUCTIONS

17

Network Security Statement

18

Document Overview

19

Endpoints and Phones

20

Changes to Issue 2.3

21

Intended Audiences

21

Voice Mail Administrator

22

Hazard Identification Methods

25

Supplemental Information

25

Product Description

27

Page 10

28

Technology Highlights

29

System Configurations

30

Inter-Tel 5000 Base Server

31

Processing Server (PS-1)

32

Digital Capability

33

Trunks and Endpoints

34

System Licensing Requirements

35

BVM Forward to E-Mail

40

Voice Mail Networking

41

Administrator Procedures

43

Setting System Date and Time

46

Setting Network Date and Time

47

Synchronizing Network Time

48

Default DND Messages

54

Normal or

60

Programming System Speed Dial

68

Mini-DSS Lamp Meanings

70

Priority of Alarms by Type

73

Resetting the Internal Modem

77

Seizing a Device

78

Recording a Broadcast Message

81

when you are done

83

for More Options

87

Importing Fax Documents

88

Creating Audiotex Recordings

89

for recording options

91

for day mode

91

IP Endpoints

95

Hardware and Endpoints

100

ITP and SIP Connectivity

101

Battery Packs and Chargers

103

Power Supplies

103

IP Endpoint Limitations

103

Automated Boot Code Update

104

Display Endpoint Screens

106

Menu selection buttons

107

Feature Button Functions

109

Call Buttons Example

110

TRANSFER

113

Headsets

114

Digital Endpoints

115

Inter-Tel Digital Endpoints

116

CANNOT ENABLE

117

ENHANCED MODE

117

Red and Green LEDs

119

Single Line Endpoints

120

Off Premises Extensions (OPX)

121

Extended Ring Cadences

121

Optional System Equipment

122

System Features

123

Page 106

124

Page 107

125

Page 108

126

Introduction

127

Types of Software Features

127

Premium Features

128

Access to the Features

130

Changing

131

Attendant Endpoints

132

Attendant Recall

134

Hunt Groups

135

Hunt Group Call Distribution

136

Hunt Group Call Processing

137

UCD Hunt Groups

139

Supervisor Barge-In

143

ACD Hunt Groups

146

IMPORTANT

147

2. CO calls

150

ACD Hunt Groups Span Nodes

151

Trunk Features

154

Caller ID, DNIS, and ANI

155

Inter-Tel Endpoint Displays

155

Answer Feature Code

157

ARS Example

159

Basic Rate Module (BRM-S)

160

Toll Restriction

160

Class of Service

161

Emergency Call

163

Day and Night Modes

168

Inter-Tel Endpoint Features

169

VOLUME SAVED

170

ENDPOINT DEFAULTED

170

Selectable Ring Tone

171

DARD KEYMAP IS ACTIVE

174

ALTERNATE KEYMAP IS ACTIVE

174

NATE KEYMAP IS ACTIVE

174

Automatic Call Access

175

Multilingual Capability

177

Voice Processing System

179

Intercom Calls

180

Endpoint-To-Endpoint Calling

181

EXTENSION NUMBER

182

ENTER EXTENSION NUMBER

182

FOR <username>

184

Call Logging

185

Call Logging Display

186

Station-to-Station Messages

190

Leaving Messages

191

Responding to Messages

192

Outside Calls

196

Receiving Outside Calls

199

On-Hook Monitoring

200

Group Listen Feature

200

Account Codes

202

Placing Calls On Hold

205

System Hold

206

Consultation Hold

206

Hold Recall

206

Call Waiting

207

Call Transfer

209

Transfer to Ring

210

Transfer to Hold

211

Transfer Recalls

211

Call Screening

212

Reverse Transfer

212

Conference Calls

213

Placing a Conference Call

214

Add Parties to a Conference

215

Exiting a Conference

215

Record-A-Call

218

Agent Help

220

RESERVED FEATURE display

221

System Forwarding

223

CALL SENT TO

224

FORWARD PATH

224

Hunt Group Forwarding Points

225

System Forward Enable/Disable

228

Call Forward

230

FWD Button

231

Forward to an Outside Number

232

Forward to the Message Center

232

Forward to an Attendant

232

Forward to Voice Mail

232

OUTGOING

234

Speed Dial

235

Station Speed Dial

237

Intelligent Directory Search

246

House Phone

250

Redial Interactions

252

LAST OUTSIDE NUMBER

253

Redirect Call

254

Remove from Paging

256

Do-Not-Disturb

256

Do-Not-Disturb Override

260

Remote Programming

260

Remote Forward Programming

263

Default Endpoint

264

Hookflash [Recall]

264

Reminder Messages

265

Call Cost Accounting

267

SMDR Report Format

270

System Error/Message Print

272

Network Time Protocol Support

274

Power Fail Bypass Capability

274

Audio Diagnostics

275

Phantom Devices

277

Virtual Device Functionality

278

Operational Limitations

278

Practical Uses

279

Voice Processing Features

281

Page 264

282

Automated Attendant

283

CALL TO AUTOMATED ATTENDANT

285

or the REPLAY menu button

286

Extension ID

287

Automatic Fax Detection

288

Automatic Speech Recognition

289

Call Routing Announcement

290

Custom Audiotex Recordings

291

Digit Translation

291

Digit Translation Nodes

291

CALLER DIALS 4

292

CALLER DIALS #

292

Directories

293

. Some characters

294

once to

294

Accepting a Name

295

or hang up.)

296

EM Directories

296

DIRECTORY menu button

297

E-mail Reader

300

Fax-On-Demand

300

STAR Programming Entries

304

Basic Voice Mail

305

Voice Mail

306

Mailboxes

307

Group Lists

308

Subscriber Features

311

Unified Messaging

312

Reference

315

Environmental Requirements

316

System Capabilities

316

IP and SIP Endpoints

317

Wireless Endpoints

318

Digital and Analog Endpoints

318

Softphones

318

IP Resources

319

Network Capability

320

Network Capacities

321

Automatic NAT Detection

321

System Network Capacities

321

Licensing

322

Endpoint Capacities

322

BVM Storage Capacities

323

Endpoint License Categories

324

System Alarms

325

System Alarms (Continued)

326

Endpoint Programming

328

Default Feature Codes

333

Endpoint Feature Codes

334

Administrator Feature Codes

340

Diagnostics Feature Codes

342

* ...seconds... N/A

351

* ...and... N/A

351

* Thousand N/A

357

* Zero N/A

357

Endpoint User Guides

376

Abbreviations and Acronyms

377

Voice Mail Flowchart

395

A691/9112A

396




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