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17 DGVox 8 Management Console Configuration Guide
Chapter 1 - Management Console
Confidential and Proprietary Information of Vox Spectrum. Ltd.
FIG UR E 10: STO RAGE SER VE R SE TT IN GS- UP DAT E MES SAG E BOX
Click OK.
Enabling Encryption
This option allows you to store recorded calls in an encrypted format, so that the
calls can be played only via the GUI.
To enable encryption
On the Management Console window, double-click General Settings.
On the General Settings window, click the Storage Server Settings tab.
The Storage Server Settings tab is displayed.
FIG UR E 11: STO RAGE SER VE R SE TT IN GS
Select the On/Off check box under Encryption.
Click Apply.
- DGVox 8 1
- Management 1
- Console 1
- Configuration 1
- Contents 3
- About this Guide 5
- How to get in Touch 6
- Management Console 7
- Changing the Password 9
- To change the password 9
- Resetting the Password 10
- To reset the password 10
- Modifying Database Settings 11
- Click Apply 12
- Managing General Settings 14
- Scheduled File Transfer 15
- Enabling Encryption 17
- To enable encryption 17
- Modifying the Data Settings 18
- To modify data settings 18
- To modify filter settings 19
- Priority Settings 20
- Apply 23
- To modify phone settings 34
- Phone Model 35
- Channel Settings 48
- Configuring General Settings 50
- Configuring DN Settings 52
- Configuring Channel Settings 53
- Managing Cisco CTI Settings 63
- Managing Avaya CTI Settings 68
- Managing Nortel IP MLS CTI 72
- Channel No 76
- Modifying the DGVox License 78
- Managing the Screen Capture 83
- Managing SMS Capture 87
- Click OK 93
- Modifying Email-SMS Settings 94
- Access Profile Path 97
- Recording – Channel Settings 100
- Passive Recording 102
- E SS AGE BOX 104
- Channel Monitor for Analog 105
- Recorder 105
- Chat Server Settings 105
- Description 106
- Cisco CTIOS Settings 107
- Managing IVR Settings 108
- TAB LE 48: IVR SE TTINGS 109
- AB LE 49: IVR SE TTINGS 110
- Managing VoxCaptvs Settings 111
- To configure Settings 112
- TAB LE 51: IVR SE TTINGS 116
- AB LE 52: IVR SE TTINGS 117
- Managing VoxCaptvs Interface 118
- Settings 118
- HH:MM:SS 120
- Managing Siemens Settings 121
- Click Backup 127
- Configuring Restore Settings 128
- To configure Restore 128
- Configuring Database Backup 129
- Managing Agent Login Server 131
- To add/update Agent List 132
- To delete an Agent 133
- Managing Redundancy Monitor 135
- Managing AudioMask Server 136
- Trademarks and Copyrights 139
- Vox Spectrum Ltd 140
- 101 Aspect Tower 140
- Business Bay 140
- Dubai, UAE 140
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