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Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.0

78-18394-01

Chapter 1 General Troubleshooting

CTC Operation Troubleshooting

Figure 1-10 Deleting the CTC Cache

Delete the CTC Cache File Manually

Caution All running sessions of CTC must be halted before deleting the CTC cache. Deleting the CTC cache

might cause any CTC running on this system to behave in an unexpected manner.

Step 1 To delete the JAR files manually, from the Microsoft Windows Start menu choose Search > For Files

or Folders.

Step 2 Enter ctc*.jar or cms*.jar in the Search for Files or Folders Named field on the Search Results dialog

box and click Search Now.

Step 3 Click the Modified column on the Search Results dialog box to find the JAR files that match the date

when you downloaded the files from the port.

Step 4 Highlight the files and press the keyboard Delete key.

Step 5 Click Ye s in the Confirm dialog box.

1.10.6 Node Icon is Gray on CTC Network View

Symptom The CTC network view shows one or more node icons as gray in color and without a node

name.

Table 1-13 describes the potential causes of the symptom and the solutions.

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Cisco 15310-MA Guida alla Risoluzione dei Problemi Pagina 110

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